Telus has just informed us that they intend to replace the payphone. David Fowler, who manages the payphone business for Telus, contacted the Sterns with the good news. He will be working with their technicians to ensure that this new payphone is installed and operational as soon as possible.

Diane Sterne writes:

Mr. Fowler operates out of the Calgary office. He will be working with their technicians to ensure that this new payphone is installed and operational as soon as possible. We are very grateful to Telus for listening to us and coming to a compromise that should work for everyone. We also wish to thank Alex Atamanenko (Federal MP), Jackie Tegart (BC MLA), Bob Coyne (RDOS Area H Rep.), all of their staff, members of the public and the press who instilled in Telus the importance of this much-needed phone. They were all instrumental in helping us arrive at this workable solution.

Mr. Fowler supplied the following details:

1. The payphone inside the Coalmont Hotel will be removed and replaced by one accessible to the public 24/7 in an outdoor location.
2. They will be installing that new payphone on the Telus building on the north side of Front Street, just east of the Coalmont Road.
3. They will be installing a payphone sign(s) at the original booth location directing people to the nearby, new location.
4. The new payphone will be of a robust design with free calling to 911, credit card calling, collect calls through an operator, but no coin slots.